Skip to content

Insights

Digital Strategy, SEO and AI Search Insights

Research and practical guidance for making better digital marketing decisions.

How to Fight the Google Analytics Referral Spam Issue

In GA4, unexpected referral traffic can come from payment processors, cross-domain journeys, self-referrals, tag misconfiguration or malicious traffic. The correct response is to identify the source and cause, repair cross-domain or tagging issues where necessary and use the unwanted-referrals setting only for domains that should not start a new attribution path.

The Rise Of Chatbots

A customer-facing chatbot can help with information retrieval, triage, booking or routine support when its scope and source material are clear. Generative capability increases flexibility but also raises risks around inaccurate answers, personal data, prompt injection, inappropriate autonomy and customer expectation. Good design makes the AI identity, limits, escalation route and accountable owner visible.

B2B SEO Content Strategy: Lead Generation Mastery

A B2B SEO content strategy should help relevant buyers understand a problem, evaluate options, trust the organisation and progress to an appropriate next step. It combines demand and audience research with strong service pages, evidence-rich knowledge content, internal linking, named expertise and measurement that distinguishes traffic from qualified commercial engagement.

GA4 Auto-Migration: What Happened and What to Check Now

GA4 auto-migration was part of Google’s transition away from Universal Analytics. The opt-out and migration deadline are now historical. Organisations that inherited an automatically created property should audit data streams, events, key events, Google Ads links, audiences, cross-domain settings, referrals, consent and reporting definitions rather than assume the generated configuration is fit for purpose.